Pay Your Excess

Once we have been authorised by your insurance company to proceed with repairs or restoration works at your property, we will issue you a customer information kit containing all details of the excess payment applicable to your insurance claim, along with an invoice.

Bay Building Services or Linx Contents Services are not authorised to proceed with any repairs or restoration works until we have received this excess payment on behalf of the insurer.

If you have any concerns or questions regarding payment of your excess and the options available, please don’t hesitate to contact us on our 24-hour hotline – 1300 766 216.

As one of Australia’s trusted insurance repairers we offer a number of online payment methods to suit your needs. If however you would prefer to pay via our secure PCI-DSS compliant telephone service, by direct bank transfer or via cheque please see below.